TERMS AND CONDITIONS
Terms and Conditions
Version: November 6, 2017
Welcome to the website LinkResearchTools.com – hereinafter also being referred to as "the Service" – which is implemented, operated and hosted by the online marketing company LinkResearchTools GmbH ("the Provider" or “LRT”). By registration to LinkResearchTools.com, you, hereinafter referred to as "the Client" agree to be bound by the following Terms and Conditions (this "Agreement") below. If the Client object to anything in this Agreement, Client cannot use the Service. This Agreement may be changed and modified by the Provider at any time and will be effective upon posting on the Website. The Client agrees to any kind of modifications by Client´s use of the Service after such posting. These Terms and Conditions of the Service govern the relationship between you and the Provider.
- Description of the Service
The Service provides users with access to a comprehensive collection of resources, including but not limited to, search engine optimization tools and link analysis tools.
LRT´s service strives to provide the maximum number of backlinks audited in Link Detox® (DTOX) and other components. LRT does this because LinkResearchTools (LRT) stands for the "best possible quality data" and try to enforce this with our plan limits, account system and technical measures for the Client's benefit to reduce the chance of misinterpretation and wrong results derived.
- Electronic Agreement
This Agreement is an electronic contract that sets out the legally binding terms of the Client use of and relationship with the Service. These Terms and Conditions may be changed and modified by the Provider at any time. The modifications will be effective upon posting on the Website of the Service by the Provider. The Client agrees to the modification by further use of the Service.
- Electronic Form
By accessing the Service the Client consent to have this Agreement provided to the Client in an electronic form. In order to access and retain this electronic Agreement, the Client must have access to the World Wide Web.
- Proprietary Rights
The Provider owns and retains all proprietary rights of the Service. The Service contains the copyrighted material, trademarks and other proprietary information of the Provider.
- No Resale or Redistribution of Service
With this Agreement the Client agrees not to reproduce, duplicate, copy, sell, trade, resell, modify, and create derivative works, or exploit for any commercial purposes, any portion of the Service.
The Provider reserves the right to access, preserve and disclose the Client account information and content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary.
- Unauthorized Usage
7.1.The Client must be a human being. Accounts must not be registered by "bots" or any other automated methods.
7.2. The Client has one user account. In this user account, the Client can add sub-users, who can use the account as well. This sub-users will be managed by the Client. Depending on the plan purchased by the Client, the Client will be allocated with a specific, limited, number of sub-users.
7.4 Any measures, tricks, or workarounds to exploit the Provider´s system in the purpose to circumvent Client´s account limitations are seen as a breach of contract and can lead to immediate account termination, forfeiting all data and remaining credits and upfront payments.
- Age Requirements
The Client must be at least eighteen (18) years of age to use the Service. By using the Service, the Client warrant and represent that Client have the right, authority and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. As the Service is intended for adults, the Provider will not knowingly collect personal information from children under 13 years of age. If the Client is a parent or a legal guardian of a child under the age of 13 and believes that a child has submitted personal information to the Service, please contact the Provider at firstname.lastname@example.org.
- Blocking of IP Addresses
The Provider reserves the right at any time in its sole discretion to block users from certain IP addresses from accessing the Website of the Service. In this way, the Provider can ensure the integrity of the Service.
- Subscriptions, Charges on your Billing Account
The Client agrees to pay the Provider the subscription fee specified on https://www.linkresearchtools.com/pricing/ during the subscription period.
The Client is required to buy and keep the account suitable for the maximum and full backlink profile size.
10.2. Payment Method
A valid Paypal account, or a valid credit card, or a bank account is required to subscribe to the Service. The payment services of the Provider include, but not limited to PayPal, 2checkout, and Heidelpay. For PayPal to bill a subscription type product, a valid credit card is required. None of the Client billing information is stored on the LinkResearchTools.com servers.
If the Client chooses to pay via Heidelpay, Client must note that Heidelpay will reserve the amount for the next cycling period 7 days before actual payment day. If a reservation has already occurred and the Client cancels the Service after the reservation, the Client has to wait until the reservation automatically ended or the Client claim the resolution of the reservation at Client credit card bank. Please note that the duration of the reservation depends on the credit card issuing bank of the end consumer, the automatic resolution of the reservation after termination of the Service may last, under some circumstances, longer than 7 days.
10.3. Invoiced Subscriptions
Some accounts can be paid for via invoicing with mutual agreement between the parties. There may be extra fees associated with invoiced accounts. If the Provider has agreed to enter into an invoicing relationship with the Client, all invoices must be paid within 15 days. The Client agrees that the Provider may charge an interest fee of 1.5% of the invoice amount due, per month for past due accounts and that Client is liable for attorneys' fees and reasonable collection costs arising from the Provider´s efforts to collect on past due amounts. If the Client decides to interrupt the service, he should announce the Provider 3 months in advance of the renewal time, via a written communication.
For security reasons, a phone call to the Provider is not sufficient to cancel Client account or subscription, which Client may cancel at any time by contacting our helpdesk in writing via the form available under the account settings. Cancellation does not entitle the Client to a refund. The Client will continue to have access to the Site and Service until the end of Client subscription term.
10.5. Auto-Renewal of the Client's Subscription Period
The Client is entitled to receive the Service only during the subscription period specified on The Client Billing Form. All subscriptions will automatically renew at the end of the subscription period until it is canceled by the Client.The Client will not receive any Notice of Auto-renewal at any time.
10.6. Recurring Billing
All our subscription plans use recurring billing. The Client will automatically be charged the Subscription fee for the subsequent period until Client cancel the Service before the new Subscription Period begins. Please notice, that the Client is solely responsible for canceling the Subscriptions. Refunds cannot be given. By entering into this Agreement, the Client accepts all responsibility for all recurring charges prior to cancellation. The recurring billing will take place based on the time zone of the Provider.
10.7. Payment failures
The Client is to solve any reason for unsuccessful charges within 48 hours after notification by the billing system (i.e. PayPal, 2Checkout or Heidelpay) and/or the Provider has been given. A failure to charge a renewal payment successfully (i.e. due to an expired credit card) does not excuse the Client from not paying. The Client must pay on all amounts past due, that have not been disputed specifically in writing and in reasonable good faith, an interest charge of one and one-half percent (1,5 %) of the amount owed, per month computed from the due date of each payment, or the maximum rate permitted by law. Furthermore, the Client must also be liable for all attorneys' fees and collection costs arising from the Provider's efforts to collect unpaid balances.
10.8. Bonus Months
Bonus months might be provided to the Client upon registering to LRT Services. Bonus months always refer to the latter months of the term of the Service that was agreed by the Client. This means, for example, that if a Client signed for a twelve (12) months subscription to the service and received three (3) Bonus months, these three (3) months will be counted as for the 10th, 11th and the 12th months alone.
10.9. No Refunds
The Provider is not obligated to provide the Client a refund at any time. If the Client chooses to cancel Client account during the Subscription Period, Client will not be refunded in whole or in part. If the Client chooses to downgrade Client plan level during the Subscription Period, Client may be entitled to pay a lower amount upon renewal, but the Client is not entitled to a refund at any time.
Digital / Electronic training materials ("the Material") are a confirmed sale and are non-refundable. Each digital Material for sale in the Provider's digital stores (like, but not limited to, Amazon, Udemy, cemper.academy, linkresearchtools.simplero.com, store.linkresearchtools.com) is a license to view the Provider's Material, which includes online streaming video tutorials and coaching demos and/or downloadable written content. The Provider's Material are only available for instant streaming or instant download, and the Provider cannot identify whether the Client has viewed the Material once Client has purchased it. When purchasing any Material, the Client will be deemed to have viewed the Material. For this reason, all Material purchases are final and all fees non-refundable. If the Client buys access to a live event (webinar) and does not show up, the Client will not be eligible for a refund as well.
The Provider does honor requests for a refund on the following grounds:
- Non-Delivery of the Material: due to some mailing issues of the Client's e-mail provider or mail server the Client might not receive a delivery e-mail from the Provider. In this case, we recommend contacting the Provider for assistance at email@example.com. Claims for non-delivery must be submitted to the Provider's Support department in writing within 10 days from the order placing date. Otherwise, the Material will be considered as received and downloaded;
- Download and unzipping issues: it may happen so that the Client is having problems while downloading the Material or its unzipping. Claims regarding such issues must be submitted in writing to the Provider's Support department within 3 days. If the Client does not properly contact the Provider during this period, the Client agrees that the Provider may construe silence as a successful download of the Material with no further right of redress or refund for a “download issue” reason. Failure to seek assistance for downloading or unzipping issues within 3 days may result in a refund decline;
- Material not-as-described: such issues should be reported in writing to the Provider's Support Department within 10 days from the date of the purchase. Clear evidence must be provided proving that the purchased Material is not as it is described on the website. Complaints which are based merely on the Client’s false expectations or wishes are not honored. Complaints which are based merely on the Client’s previous knowledge and claiming that he didn’t learn “enough new things” are not honored. Defects in free bonuses are not a base for refund requests.
- Exemption for partial refunds: in case the Client received Bonus Months, as referenced in section 10.8. of this T&C, and the Client canceled its account prior to the commencement of these Bonus Months, no refund will be given for the Bonus Months at any case. Thus, if the Client has received any months that were not paid for, the Client will not be refunded in any way for these months.
The Provider does not guarantee that its Material are fully compatible with any third-party programs and the Provider does not offer support for third-party applications. The Provider's Support Team is always eager to assist the Client and deliver highly professional support promptly.
Here you find more information about the LinkResearchTools (LRT) Certified Program Materials
10.10. Current Information Required
The Client is obliged to supply current, complete and accurate information to the provider. Clients with head office located within the European Union are self-responsible to supply their Value Added Tax (VAT) number to the provider; otherwise, they will be charged with the domestic VAT amount as applicable in the Client’s originating country. If the Client provides the VAT number after payment, a subsequent recalculation of the sales tax or a refund of the sales tax is not possible due to the previously announced transfer of tax liability by the provider. In addition, the Client is self-responsible to update Client data in any case of a change.
10.11. Reaffirmation of Authorization
The Client’s non-termination or continued use of the Service reaffirms that the Provider is authorized to charge Client Payment Method.
10.12. Price Grandfathering Policy
The Price Grandfathering Policy is the method for appreciating loyal Clients that keep their account in good standing. Loyal Clients pay always the subscription price for the purchased plan and the duration that was signed for as long as the account is in good standing. If the Client cancel or has a failing credit card, the Provider allows a 14 day grace period after that cancellation to sign up again and re-activate the account at the old price. Beyond those 14 days after cancellation, the Client must pay the current price. Non-subscription products (“add-ons”) are not subject to this policy.
Temporary upgrades for “bigger backlink profile” size are possible but will result in a forfeit of any old plan benefits (such as the grandfathering policy). When an account is downgraded to a smaller plan the results of the “bigger backlink profile” are only available if as long as the previously active bigger account was paid for. After the expiration of the mentioned bigger account, the Provider deletes all reports and data that do not fit into the current (and smaller) plan that was purchased by the Client.
Read more about the background of this policy here.
- Credits System
The Service is based on a credits system. This means that each product of LinkResearchTools contains a certain number of credits per month. The credits expire after 1 month. Exception: When a product is paid for 6 or 12months in advance, all credits will be added to the account at the beginning of the cycle, and are valid until its end. Unused credits that have expired will not be refunded or extended.
If more credits are required than the product purchased by the Client contains, the Client can either upgrade to the next higher product or purchase additional credits if available for the required tool. These products are listed as "add-ons", i.e. these products can only be purchased if an active subscription exists. The Provider will not offer credits for single products (stand-alone products). If the Client upgrades to a higher product, the current product will be automatically canceled and run out at the end of the current billing cycle; the new, higher product's billing cycle will begin at the time of the upgrade. This means that the billing cycle of each product lasts exactly 30, 180 or 360 days, and cannot be shortened due to an upgrade.
- Access and retention of reports
The Access to the reports will be locked if a subscription expires. If the Client needs access to the reports after the subscription has expired, a new subscription must be set up. The Provider offers to keep the reports for 7 days after the expiration of the subscription. If the Client needs the report(s), a new subscription must be purchased. Within those 7 days, the Client is not able to access the reports due to the access lock policy for expired accounts.
For all existing and active subscriptions, the access and the reports remain unaffected, except for Quick reports, these reports are all deleted after 7 days of report creation.
- Access to Google Webmaster Tools Account
The Client has the option of connecting Client Google Webmaster Tools (GWT) account to the Service. If the Client chooses to make use of this feature, then the Client allows the Provider to have access to Client GWT account and process the data that is contained in the Client’s account within the framework of the service. The Provider will only process the available GWT data, and the Provider will not make any changes to the Client’s GWT account under any circumstances.
- Modification to Service
The Provider reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. The Client agrees that the Provider shall not be liable to Client or to any third party for any modification, suspension or discontinuance of the Service.
- Liability Exclusion
The Provider is not responsible for any interpretations made by the Client, which are based on the results of the LinkResearchTools and/or the Link Detox tools. The Provider may function as an advisory, but it's the Client's sole responsibility to analyze and interpret the results from the LinkResearchTools and/or the Link Detox tools. The Client has the sole responsibility especially for all data used in combination with the Google Link Disavow Tool or the Bing Link Disavow Tool. Furthermore, the Provider cannot be held liable in court for any results of the tools. Any kind of misinformation or malfunctions should immediately be reported to the Provider.
- Reliance on Content, Advice, etc.
Any advice that may be posted on the Website is for informational and entertainment purposes only. It is not intended to replace or substitute for any professional, financial, legal, or other advice. If the Client has specific concerns or a situation arises in which Client require professional advice, Client should consult with an appropriately trained and qualified specialist. The Provider does not: (i) guarantee the accuracy, completeness, or usefulness of any information on the Service, or (ii) adopt, endorse or accept responsibility for the accuracy or reliability of any opinion, advice, or statement made by any party that appears on the Website. Under no circumstances will the Provider or its affiliates be responsible for any loss or damage resulting from the Client reliance on information or other content posted on the Website or transmitted to, or by any other Clients.
- Disclaimer of Warranties
The Service is provided "AS-IS" and on an "AS-AVAILABLE" basis. The Provider expressly disclaims any warranty of fitness for a particular purpose or non-infringement. The Provider cannot guarantee and does not promise any specific results from the use of the Service.
The Client agrees that Client must evaluate, and bear all risks associated with the use of the Services, including any reliance on the accuracy, completeness, or usefulness of such content. In this regard, Client acknowledges that Client may not rely on any content created by the Service or the Provider. Use of the Services may result in technical malfunction, delay, misdelivery, or other problems with other systems, programs, or computer hardware. The Provider cannot and does not guarantee compatibility with other systems and hardware.
The Provider is entitled to refer to the Client on every advertisement material or advertisement effort without any claim of compensation by the Client. Under reservation of the Client's possible disconfirmation in written form, the Provider is entitled to point out the existing business relationship with the Client on the Provider's very own advertising mediums and especially on its internet website with name and company logo of the Client.
- Limitation on Liability
Except in jurisdictions where such provisions are restricted, in no event will the Provider be liable to the Client or any third party for any direct, indirect, consequential, exemplary, incidental, special or punitive damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses.
- Disclaimers and Limitations
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and disclaimers of warranties may not apply to the Client.
- Indemnity by the Client
The Client agrees to indemnify and hold the Providers and other partners and employees, harmless from any loss, liability, claim, or demand.
- No Third Party Beneficiaries
The Client agrees that, except as otherwise expressly provided in this Agreement, there shall be no third party beneficiaries to this Agreement.
- Applicable Law, Place of Execution and Place of Jurisdiction
The Sole jurisdiction is Vienna, Austria. Solely Austrian rights, with the exception of international reference norms, shall be applied to the legal relationship between the Client and the Provider. The regulations of the UN Convention on Contracts for the International Sale of Goods (CISG) do not apply. A local and factual responsible Austrian court for the place of business of the Provider will be the agreed upon place of jurisdiction for all resulting conflicts between the Provider and the Client.
- Severability Clause
If any term or other provision of this agreement is determined to be invalid, illegal or incapable of being enforced by any rule or law, or public policy, all other conditions and provisions of this agreement shall nevertheless remain in full force and effect so long as the economic or legal substance of the transactions contemplated hereby is not affected in any manner materially adverse to any party. Upon such determination that any term or other provision is invalid, illegal or incapable of being enforced, the parties hereto shall negotiate in good faith to modify this Agreement so as to effect the original intent of the parties as closely as possible in an acceptable manner to the end that transactions contemplated hereby are fulfilled to the extent possible.
25. 1 Rights in the algorithm and in the resulting settings/configurations
The Provider grants the Client the non-exclusive right to adjust the Link Detox Genesis® algorithm according to the needs and opinions of the Client with the program settings provided by DTOXTUNE Tool.
The resulting configurations may be used for personal purposes of the Client only. The Provider shall have the right to exploit the Client’s resulting configurations and adaptations worldwide and without limitations in time, including but not limited to the right to analyze, adapt, adjust and publish them, e.g. include them in program settings available to all Clients of the Service.
25.2 Naming of new configurations
The Client shall have the right to designate names to Client new configurations. The Provider shall have the right to make the configurations available to other Clients under these or changed/abbreviated names without limitations in time and location.
The reports and results, derived from the Client’s new settings and configurations of the algorithm under DTOXTUNE, do not represent the Provider’s estimations and opinions. They are fictitious, noncommittal estimations of backlinks portfolios, based on the settings and configurations chosen freely or even arbitrarily by the Client of DTOXTUNE.
The Provider does not assume any liability whatsoever for the relevance, accuracy or completeness of the reports and the information and materials included therein.
- Link Opportunities Review Tool (LORT)
The Provider grants the Client the right to use the LORT for personal use and purposes only.
The LORT Tool helps the Client to simulate in short time the potential risk of a new link before Client builds it, and it can be used only for a limited number of URLS. For a detailed analysis of a bigger number of links, the Client should use the DTOX tool in the Link Opportunity Audit mode.
The Client is advised to start a DTOX report to evaluate the DTOXRISK® of Client existing backlinks, as a first step, and then use the LORT Tools for an accurate evaluation of potential links about Client existing links.
The LORT Tool is not an alternative of the Link Detox Tool but only a quick way to achieve quick link evaluation results for only a handful of links.
The Provider does not assume any liability whatsoever for inaccurate and/or incomplete results.
Search Engine Optimization (SEO) is not an exact science, and the Provider can therefore only give the Client opinions and recommendations and does not assume any liability for the conclusions the Client draw from said opinions and recommendations. The evaluation of links, done by the Provider, is not a verdict on the content of the sites, but a specific and subjective estimation of their potential influence on search engine rankings.
- Provider Information & Contact Details
Am Langen Felde 12 / Top 1-4
1220 Wien, Österreich
Phone / Fax:
|LRT USA||(866) 347-3660|
|LRT Canada||(877) 736-7787|
|LRT UK||+44 800 011 9736|
|LRT Austria||+43 720 116440|
|FAX||+43 1 953 50 19|
Company Registration Data (“Impressum”):
Gewerbereg.Reg. : 104381F22, MBA22–104381F22/0001/002
Applicable Law: Austria
Offenlegung gemäß §§ 24, 25
Mediengesetz und Informationen gemäß § 5 ECG
Medieninhaber, Herausgeber und Hersteller:
Anschrift: Am Langen Felde 12, Top 1-4, 1220 Wien
Telefon: +43 720 116440
Fax: +43 1 953 50 19
Firmenbuchnummer: FN 269754y
Firmenbuchgericht: Handelsgericht Wien
Umsatzsteuer-Identifikationsnummer: ATU 62127727
Kammerzugehörigkeit: Wirtschaftskammer Wien
Tätigkeitsbeschreibung und eingetragener Gegenstand: Werbeagentur mit Schwerpunkt Internet Marketing
Gewerberechtliche Vorschriften: Gewerbeordnung (GewO; siehe BGBl Nr. 194/1994 in der jeweils geltenden Fassung)
Geschäftsführer: Ing. Mag.(FH) Christoph C. Cemper
The settlement of the website via credit card takes place:
HUELLEMANN & STRAUSS ONLINESERVICES S.à r.l.
1, Place du Marché
R.C.S. Luxembourg B 144133
E-Mail: info @ hso-services.com
We value your privacy. We will never give, rent or sell your personal information to anyone else.
By using LRT websites Client agrees to the following terms and conditions:
The evaluations, results, views, and analysis expressed by LinkResearchTools GmbH on the websites LinkDetox.com, LinkResearchTools.com, LinkResearchTools.de, Cemper.com and Cemper.at are personal opinions of several internal and external SEO experts.
LRT® does not pretend to have access to Google‘s algorithms and evaluation methods as they are not published and not accessible to any third parties. LRT use material published by Google, but draw our personal conclusions from our long experience in Search Engine Optimization, feedback from Clients, observations from thousands of reports created and ongoing testing and configuration of LRT systems according to our best effort and knowledge.
The algorithms Link Detox Genesis® and the Link Detox Risk (DTOXRISK® and Domain DTOXRISK are based on LRT research, experiences and personal estimations. The algorithms and the reports created by the programs Link Detox® and LinkResearchTools do not reflect the official policy or position of Google or other Search Engine operators.
The automated reports created by Link Detox and LinkResearchTools are therefore also derived from personal opinions and conclusions based on experience, monitoring of the link graph derived from various link data sources, SEO metrics providers and thousands of users giving LRT their personal opinion about the quality of links and deductions LRT make from the correlation of those signals.
The labels given to links and websites, such as “High DTOXRISK” are merely instructive and introduced for the sake of usability of the program and not to be taken literally.
SEO is not an exact science and LRT can therefore only provide the Client with opinions and recommendations. LRT asks the Client to critically review and double check the automated results, using Client personal experience and direct viewing of the nature and content of websites that are shown as potentially harmful for the Client backlink profile and website. The links evaluated by the program as harmful do not always affect the Client´s search engine ranking.
LRT evaluation of links is not a verdict on the content of the sites, but a specific and subjective estimation of their potential influence on search engine ranking.
If a website is evaluated using the domain wide Link Detox Risk™ (Domain DTOXRISK), then no content of that website is evaluated. The result represents an estimation of the probability that, that website could experience a loss in traffic due to penalization because of a violation of official or unofficial Google guidelines.
If the average Link Detox Risk (Domain DTOXRISK) for a domain is very high, that does not mean that links being placed on that website to Client´s website also pose a risk for the Client.
The impact of No Follow links on search engine rankings and penalties is discussed controversially. Google published that such links would be completely ignored. We believe that No Follow links can, under certain circumstances, still be harmful to search engine rankings and result in manual penalties, because Google generally tries to identify spamming intents. LRT regularly hear from Clients that their penalty was only lifted after they investigated and removed large quantities of No Follow links. From this LRT conclude that Google in certain cases tries to identify intents of spamming even if No Follow links are used.
LRT therefore explicitly give the Client two possibilities to run our software:
- Ignoring No Follow links - which will mean assigning a zero DTOXRISK score to all links in the LRT
- Activating the No Follow evaluation - which will result in the calculation of DTOXRISK score for No Follow links – albeit with a different risk scoring in the algorithms of Link Detox than for FOLLOW links.
The results of Method 2 (“Evaluate No Follow”) are alternative evaluations of DTOXRISK for all links including No Follow links, based on the assumption that No Follow links should be evaluated as well, although with a different calculation of risk scores.