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Halifax Bank: Big Brands not Immune to Google SEO Penalty – a Deep Dive [full +250% edition]

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Halifax-bank-drop

Halifax Bank Google Penalty

Big brands not immune to Google Penalties anymore

Halifax Bank owned by Lloyds and one of the largest retail banks in the UK has been hit hard with a Penalty and lost 20% of its visibility in Google overnight. While some have suspected Negative-SEO practice again, we can see this was not the case. Once again Google shows it’s superpowers to hurt a business to lose tens of thousands of pounds per day in their never-ending campaign against SEO and unnatural links.

This penalty could probably have been avoided had the bank or their responsible marketing and SEO professionals implemented ongoing link risk management and pro-active disavows as we’ve been recommending for over a year now.

This is the full deep dive case study with 250% more than the preview and contains more details than any other report on the Halifax bank Google penalty. This case study was written by our most recent certified LRT Professional Bartosz Góralewicz.

- Enjoy & Learn!

Christoph C. Cemper

PS: As usual in our deep-dives we want to give site owners, customers, and interested SEOs, clues on what to look for and how to use LRT to identify link profile risks. We assume Halifax and their team will be actively auditing their backlink profile and perform link cleanups as you read this.

Bonus: You can download a PDF version for Easy Offline Reading. Get it FOR A TWEET HERE

Table of Contents

Introduction

Halifax dropped like crazy in the SERPs for SEO tactics that probably date back to 2011 or older. Once again the lack of ongoing link audits and removal of risky links – we call it Link Risk Management – led to a Google Penalty.

Scott McLay working for EQTR deserves credit for spotting the Halifax Bank penalty first, with two unnamed personas Mr. G and Mr. K contacting Christoph shortly after pointing these things out and providing even more insights and data to be used in the analysis. Then of course shortly after the first plans for cranking out a deep-dive like crazy again, Martin McDonald pushed out a first already nice analysis. Kudos to that speed – or as Mr. Bob Rains likes to put it – “like a personal injury lawyer at a car crash”.

Facts about Halifax

Let’s start with some facts about Halifax for those of you who may have never heard about this huge UK brand.

Halifax is the 4th biggest retail bank in UK. Halifax is owned by the Lloyds Banking group which 43% is government owned.

largest Uk retail banks

Finance niche in UK

To Demonstrate how large this financial niche is in the UK, let me show you some facts about banks in UK.

  • They employ 0.5 million people
  • Banks and financial services contribute £70bn to the UK’s national output (6.8% of GDP)
  • Banks and financial services provide 25% of total corporation tax (£8bn) to the UK Gov
  • The main retail banks provide over 125m accounts, clear 7bn transactions a year and facilitate 2.3bn cash withdrawals per year from its network of over 30,000 free ATMs
  • Banks provide banking services to 95% of the UKs population
  • The value of foreign exchange business passed through London every day is £560bn ($1 trillion)

Source – http://www.economicshelp.org/blog/347/uk-economy/top-10-british-banks/

Most Expensive Google Penalty?

I am very deeply engaged in the finance niche since I have many customers in it and I can tell you, it is an extremely lucrative niche. I think that Halifax’s drop might be one of the most expensive SEO failures of recent times.

I’ve included the stats above into this case study to show you how much the finance niche is worth in the UK. Just one day without organic SEO visibility might cost one financial institution tens to hundreds of thousands of pounds per day.

Recent changes in the financial niche

The banking and finance niche in the UK has had problems with affiliate sites basically flooding the SERPs for the most competitive keywords like “payday loans”, etc. before last year’s Google “payday loan” update.



Before Google sorted this problem out, there were affiliates actually making DDOS attacks or negative SEO attacks on big brands “filling” the spot for competitive keywords.

As an interesting fact, Google’s got their own affiliate site now in finance niche. What is most shocking; it is not different than many other affiliate sites penalized for “not providing unique and interesting content”.

https://www.google.co.uk/compare/currentaccount/qs#!profile=ANY_ACCOUNT

google affiliate site

google affiliate site

I am far from some conspiracy theories, but not many people know that Google is actually an affiliate in a finance niche :) .

Negative SEO?

As I mentioned above, before “payday loans” algorithm update, there were many DDOS or negative SEO attacks in finance niche. That’s why after www.halifax.co.uk dropped in Google, many people were suspecting a negative SEO attack.

Was it a negative SEO attack? Let’s take a closer look at Halifax’s link profile.

SEO Spam Detective’s Investigation work

This is the step by step explanation of how I’ve found all the bad links. If you want, you can skip to All the black-hat SEO techniques used by Halifax.

Halifax drops in Google

2014 seems to be the year of big brands and big drops. Google is less tolerant to some of the tricks used by even largest brands. Halifax is a second big drop this year after Expedia.

On 6th February SearchMetrics.com recorded a huge visibility drop for Halifax.co.uk.

searchmetrics halifax

searchmetrics halifax 2

As you can see, the visibility drop is really a big one here. Let’s take a look at the loser keywords now.

searchmetrics halifax 3

As we can see, Google hit the site where it really hurts – the short tail money keywords like “loans”. These dropped keywords are actually very expensive and high value. The daily loss for Halifax.co.uk is going to be huge.

What happened before the drop?

Let’s run a Competitive Link Velocity and check if there was any aggressive link building done during the past months.

First, we need Halifax’s competitors to compare the velocity. This way we can be sure, that a spike on the chart is a link building activity, instead of, for example, a seasonal popularity growth that happens in a niche.

searchmetrics halifax competitors

Now, let’s start the Link Velocity Tool (CLV) in Link Research Tools for those domains.

Competitive Link Velocity

I chose the last 24 months. This way I can clearly see any spikes.

Competitive Link Velocity Halifax

We can clearly see that there was huge velocity growth in December 2013.

Competitive Link Velocity December growth

As you can see above, there is a spike in December 2013. Almost half a million linking pages but from only 189 domains?

This shows MASSIVE sitewide linking going on.

Different crawlers seem to confirm the spike we saw in CLV.

majestic chart

Similar to CLV – referring domains vs. backlinks ratio shows clearly massive sitewide linking.

Now, we can assume, that Halifax’s ranking drop was somehow connected to the massive sitewide linking we noticed on the charts above.

Who was linking to Halifax.co.uk?

Let’s run a quick backlink analysis with QBL and see if we spot anything interesting there.

Important thing to remember while running QBL now is to uncheck “Skip sitewide links” option.

Those are actually the links we WANT to see. Also, in cases such as this one, I prefer to uncheck “Remove Dropped Links”. I do that for a simple reason; if Halifax.co.uk was penalized, they are losing thousands of pounds each hour. If so, they are deleting the links causing the manual penalty by the thousands per hour probably, to alleviate the situation as fast as possible.

quick backlink analysis

After quick look at the results, there are few things that should grab your attention. Let’s take a look at the screenshot below.

quick backlink analysis halifax

There is an enormous percentage of the “remortgaging your home” keyword in Halifax’s backlink profile.

Let’s create a slice and look closer into that.

QBL report 3

After filtering we can clearly see that ALL of those links are coming from www.bankofscotland.co.uk

QBL links from www.bankofscotland.co.uk

OK, our analysis is done here. Now all we need to do is open the site and see where the link is placed and if it is natural (I doubt it after seeing the data).

This is what we get after clicking www.bankofscotland.co.uk/HelpCentre/

bank of scotland help centre

Now let’s take a look at the code:

bank of scotland code

This above could clearly explain the Search Quality Team being “upset” with Halifax.co.uk.

But it doesn’t fit with the “looser” keywords we saw in SearchMetrics. Let’s dig a little deeper then.

Sources of “bad links”

“Remortgaging your home” wasn’t the only keyword that caught my attention.

QBL saving accounts

6.9% of keywords with one Anchor Text – “View all our saving accounts”? That is also a little bit suspicious. Again, let’s look into that.

QBL saving accounts 2

All of the links are do-follow, but there is one more thing that should raise a flag and tell us we are moving in the right direction.

http://www.investinternals.com/2008/02/convert-bad-habit-to-millions.html

deleted link example

After clicking some random sites from the list, I couldn’t find the “live” link anywhere. That tells me that Halifax must be actively deleting the links from those sites.

Of course in cases like this, Google Cache or Wayback Machine is a very useful tool.

http://webcache.googleusercontent.com/search?q=cache:5K-pzSQZH18J:www.simplybudgeted.com/category/simplylife/lifestyle/+&cd=1&hl=pl&ct=clnk&gl=pl

deleted link example live

As we see in Google Cache, it was a widget filled with links to www.halifax.co.uk

Wow, and that’s a cream filled cookie. Three money keyword links embedded in relevant content.

However, most of the sites I visited live have deleted it already.

Closer look at the Halifax’s widget link campaign

Halifax used not only one, but different widgets targeting different groups of keywords. Actually by looking at their backlink profile, I would say it was Halifax’s main linking strategy.

There were two different kinds of widgets. One which was a smaller version, and a second having more text. From what I see, the “larger” one is now mostly deleted/wiped. The smaller one is still possible to find.

Small widget:

halifax

Large widget:

The large widget was probably similar to the one above, but the JavaScript responsible for widget’s look is deleted from hosting server.

halifax large widget

By googling the widget’s footprint, we can see the scale of widget backlinks www.halifax.co.uk

https://www.google.co.uk/#q=%22fixed+rate+isa%22+%22maximise+your+tax-free+savings%22

google search result

Keep in mind, that most of the links are probably de-indexed by Google by now.

https://www.google.co.uk/#q=%22reach+your+savings+goals+with+our+range+of+savings+accounts.view+all+our+savings%22

google search result 2

That is 37,000 links. It was definitely more than that before they got deleted and some of them de-indexed.

https://www.google.co.uk/#q=%22are+you+making+the+most+of+your+isa+allowance%3F+halifax+offers%22

google search result 3

This one is a high score of 57,100 results/links.

https://www.google.co.uk/#q=%22Get+a+quick+quote+to+see+if+our+personal+loans+could+be+the+answer.%22

google search result 4

Of course, there were a lot more widgets, each targeting specific groups of keywords. More about different widget will be covered later in this case study.

Widget’s impact on Halifax’s visibility drop

Let’s compare SearchMetrics’ Looser Keywords with the ones Halifax used in its widget.

“ISA” and “ISA allowance” drops

halifax isa

And widget you can see below with “ISA” and “isa allowance” keywords.

http://webcache.googleusercontent.com/search?q=cache:ZSzVPOvHNiMJ:www.boorooandtiggertoo.com/2012/08/warner-bros-got-uv-covered.html+&cd=1&hl=pl&ct=clnk&gl=pl

halifax isa widgets

“Saving accounts” drops

saving accounts

“Savings accounts” visibility drops can be clearly connected with another widget.

http://webcache.googleusercontent.com/search?q=cache:alKGzNG76ccJ:ourlifeinthed.com/how-to-find-the-best-job-opportunities/+&cd=2&hl=en&ct=clnk&gl=uk

personal loan

“Personal loans”, “Loan Calculator” and “Loans”

“Loans” is actually a keyword with huge traffic, huge conversions and huge earnings.

This is probably why there are 2 separate widgets for “loans” related keywords.

But first, let’s see the drop.

loans searchmetrics

“Loans” and “Loan Calculator” dropped around ~40 positions in Google.

That is a clear sign of Manual Penalty for those keywords.

Now, let’s take a quick look at the widgets stuffed with “loans” keywords.

http://web.archive.org/web/20131208144643/http://thecollegeinvestor.com/resources/

loans

Perhaps the most important traffic drop is connected with the small widget. It is an exact match to the “looser” keywords.

loans searchmetrics

http://webcache.googleusercontent.com/search?q=cache:2ztmIY8S6fwJ:www.cultofmoney.com/page/2/+&cd=5&hl=pl&ct=clnk&gl=pl

halifax

What you do not see in the screenshot is that the sections “Loans” and “Loan Calculator” contain even more text with DO-Follow money keyword links for say “loans”.

You should watch this small video to get an idea of their sneaky tactics.

Halifax’s SEO strategy

After finishing the “preview” deep dive, I couldn’t stop thinking about Halifax’s SEO strategy. I know this niche, usually my customers (banks or financial institutions) make plans not for next few months, but for a few years ahead.

Halifax’s actions must be connected with their marketing strategy or with Lloyds Banking Group strategy.

It might be hard to figure it out now, as they are deleting all the links, widgets etc., but let’s give it a try. We have some clues after all.

More on the “Large” widget

We found some sites with widget still alive. The graphics and Java Script is deleted, but we can track the widget’s hosting.

large widget

Now, let’s take a closer look at the HTML code “around” the widget.

widget code

So all the graphics and JavaScript code were hosted at http://lbgwidgets.com

I can only guess that LBG stands for Lloyds Bank Group. Now let’s go back to Link Research Tools and run QBL for http://lbgwidgets.com.

Quick Backlinks lbgwidgets.com

It is important to uncheck “Remove Dropped Links”. Most of the links might be deleted by now, so it is crucial.

Quick Backlinks lbgwidgets.com 2

As you can clearly see above, there are 6 links from 4 domains only.

All of those links are infographic submissions.

http://infographicjournal.com/buying-a-home-in-7-easy-steps/

halifax infographic 01

The image is deleted from hosting (it was probably wiped clean after the penalty), but after some Googling, I’ve found this missing infographic on Pinterest.

http://www.pinterest.com/pin/181762534933870573/

I am inserting a cropped image, as it is too large to be fully included in the case study.

halifax infographic 02

Now, most of you would probably think – infographics filled with keywords – that might also be the reason for the Manual Penalty from Google. Personally – I don’t think so. Of course it is clearly not white hat SEO, but Google usually starts penalizing for “grey hat” techniques after a video “warning” from Matt Cutts.

Halifax posted those infographics roughly a year before the Matt’s video, so it may or may not be the reason for the penalty.



You can read more about infographics (and widgets) here – Matt Cutts Advises When to nofollow Widgets and Infographics.

But let’s go back to that widget domain we found.

We can easily connect it to infographic submissions, but I would still search a little bit deeper. I already checked that http://lbgwidgets.com/robots.txtis blocking Google and other bots from indexing, but we all know that Google bots don’t always obey robots.txt. There is only one good way to make sure, by using Google and inserting the “Site:” command for it.

Lloyds involved in widget link campaign too

site lbgwidgets 01

Now a quick look at the search results.

site lbgwidgets 02

Remember my “suspicion” that LBGwidgets.com stands for Lloyd Bank Group? I think I might be right about this one.

Screenshot above shows clearly that Lloyds bank is also using the widgets for increasing their SEO visibility.

I checked and Lloyds has few domains connected to this corporation. We need to figure out which one had widget backlinks.

lloyds isa Google Search

Unfortunately after a QBL and going through many of the backlinks, I didn’t manage to find the “live” or cached widget. I also didn’t find too many ISA related keywords to Lloyds bank. Maybe the Lloyds widget was never fully implemented?

Finally after few hours of googling, I did manage to find a screenshot of lbgwidgets.com, showing all the widgets from Halifax and Lloyds! BINGO!

This domain was blocked from indexing, so it is a great luck that archive.is somehow indexed and cached lbgwidgets.com.

Holy cow – a whole menu of widgets?

Now how about this menu of widgets?

http://archive.is/3i7YN

screenshot lbgwidgets.com

This is a very interesting screenshot – dated May 2013. I suppose that site and data have been wiped after Halifax received a manual penalty from Google.

We can clearly see full “selection” of widgets. For Lloyds and for Halifax. That is a great find! We can easily connect the penalized keywords with a widget “responsible” for the drop.

Now let’s look closer at a “small” widget.

More on the “Small” widget

halifax

Now, similar as with the “large widget” I need to check the code and find the hosting of the widget.

Widget small code

The widget is hosted at the subdomain – http://test.mecseo.com

Widget small website

We can clearly see the code and graphics for the widget. Unfortunately, test.mecseo.com has no backlinks and WHOIS is blocked.

Widget small whois

Similar with reverse IP – no results.

small widget reverse ip

Fortunately, Jonathan Jones commented on our preview Case Study with something I found quite interesting.

jonathan jones comment

Before we go through the quoted above case study, there is one clear connection.

http://www.mecglobal.co.uk and test.mecseo.com

That shows that most probably MECGlobal agency has created this SEO widget.

Now, let’s take a closer look at the link we got from Jonathan http://vlexo.net/.

MEC Global Case Study on SEO Widget success

It is a case study by MEC Global, describing in-detail their SEO campaign for www.halifax.co.uk.

http://web.archive.org/web/20130428023317/http://www.mecglobal.co.uk/our-work/case-studies/halifax-isas-search

MECGLOBAL 01

As you can see, the whole thing “started” with Lloyds Banking Group willing to make www.halifax.co.uk most visible site online.

You can even see the selection of keywords like “ISAS” and “cash ISAS”. Exactly the ones showing up on the widgets and recent drops.

MECGLOBAL 02

As you can see above, it was all a planned action targeted towards reaching top positions in Google before Tax Year End.

How were they planning to achieve such a result in a short period of time?

MECGLOBAL 03

So, as we see, there is another side to the “story”. Halifax, owned by Lloyds Banking Group, was “pushed” to Google’s top 10 using “Saving Calculator Widget” as the part of their “content marketing” approach.

MECGLOBAL 04

Results were really outstanding.

  • 244% higher visitor volume (from organic search).
  • Sales percentage increase was in alignment (so around 250%) with visitor increase.
  • Halifax is most visible for ISA related searches.

Those numbers above are impressive in every niche, but what has to be said here, 250% sales increase in finance industry –those are hundreds of thousands of Pounds every month. They sure got some “savings” for the penalty period.

Stock prices and SEO rankings co-relate

Now, let’s take a quick look at Lloyds Banking Group earnings during that time.

If my calculations are right, 6 months before the Tax Year End (5th April 2013), then it could mean that campaign started in October 2012. Let’s compare this hypothesis with Lloyds Banking Group’s stock prices.

lloyds stock

There are many factors influencing Lloyds Banking Group’s stock price, and I am far from claiming that the widgets are the “causation”, but there sure is an interesting correlation between those two.

All the black-hat SEO techniques used by Halifax one by one

1. SEO widgets

Halifax’s biggest sin. It probably got them in the situation they are experiencing right now.

http://webcache.googleusercontent.com/search?q=cache:alKGzNG76ccJ:ourlifeinthed.com/how-to-find-the-best-job-opportunities/+&cd=2&hl=en&ct=clnk&gl=uk

personal loan

http://webcache.googleusercontent.com/search?q=cache:2ztmIY8S6fwJ:www.cultofmoney.com/page/2/+&cd=5&hl=pl&ct=clnk&gl=pl

halifax

What you do not see in the screenshot is that the sections “Loans” and “Loan Calculator” contain even more text with DO-Follow money keyword links for say “loans”.

http://www.globaltravelblog.co.uk/page/4

Widget dtox

2. Link Networks used by Halifax

Yakezie Link Network

Guest blogging in Yakezie network

While only doing a brief backlink check, I’ve found many links from blogs in the Yakezie network (penalized by Google a while back for selling links).

Those links may also be connected to the recent drop.

Yakezie

http://www.financiallypoor.com/debt-management/what-is-a-car-loan-calculator/

Yakezie

Yakezie 02

Widgets/link boxes in Yakezie network

http://www.themoneyprinciple.co.uk/savings-calculator-check-out-this-nifty-pf-tool/

Yakezie

SEO directories

http://www.01webdirectory.com/home_property_insurance.htm

SEO directory

http://directory.internetbusiness.co.uk/dir/207/175.php

SEO directory 02

3. Advertorials

Paid guest blogging, usually on low quality blogs, with in-context keywords.

http://thediscoveryblog.com/how-to-finance-a-diy-project/

paid article 02

http://blog.thebigpropertylist.co.uk/how-to-save-up-for-a-deposit-for-a-house

paid article 01

Posts with money keywords on a low quality, multi-subject sites. Exactly the kind of guest blogging that Matt Cutts is recently fighting.

4. Scaled infographics submissions

Infographic submissions in large scale: Most of the infographics have money-keywords “stuffed” into text above or below infographic.

http://infographicjournal.com/buying-a-home-in-7-easy-steps/

halifax infographic 01

halifax infographic 02

5. Interlinking between partner sites (in Lloyds Banking Group)

Massive scale, keyword – rich site wide links from other banks in Lloyds Banking Group.

http://www.bankofscotland.co.uk/HelpCentre/

bank of scotland help centre

Link sources – summary

Each of linking “strategy” listed above can get Halifax a manual penalty from Google Search Quality Team. From what I saw in SearchMetrics, ww.halifax.co.uk probably got penalized only for using the SEO widgets.

One thing for sure, the Halifax’s SEO team have their hands full. From what I saw in this Case Study, Google probably won’t let go easily. As one ex-Googler said to me once – they have got one “golden rule” in the Search Quality Team – “You crapped all around the web –now you have to clean it up”. I think this quote shows exactly the actual “status” of Halifax’s SEO team…. their hands full, cleaning up … well you know what.

Link Detox (DTOX) for Halifax

Now, let’s take a look at www.halifax.co.uk backlink DTOX.

halifax link detox start

In a preview version of this Case study we had a Link Detox Risk of 1208! The score was based “only” on a 160,000 backlinks.

With this DTOX, we had a little bit more time and we processed more than 3 million links, classifying 100% of their keywords, and re-processing we got our Link Detox Risk of 1399!

That’s even worse and a nasty result and very certainly reason to act – for both, Google as well as the Halifax marketing teams!

DTOX score

DTOX score 02

As you see above, www.halifax.co.uk has almost a quarter of their links (22.4%) with a Deadly Risk.

This is a crazy amount of high risk links!

High Risk Money Anchor Text links

As we can see in the keyword cloud colored by risk (the more red, the more dangerous the link) especially the money keyword links coming from high risk link pages, while some branded keyword phrases came from moderate risk sources.

DTOX keywords

Competition

As the first step I want to see how Halifax’s link profile looks comparing to their competitors.

Let’s run Competitive Landscape Analysis (CLA) from Link Research Tools.

CLA

Competitive Landscape Analysis 1

I choose “Detail analysis” to pick the data I would like to analyze.

Competitive Landscape Analysis 3

After doing a complete analysis of the backlinks first, now I can pick the metrics, I think are going to be most interesting.

Competitive Landscape Analysis 4

Now we run the report and classify the keywords. With sites that large, it might take a few hours.

Competitive Landscape Analysis 5

It is best to get at least 80% keywords classified to get the good results.

After keyword classification, let’s take a look at the competition.

Competitive Landscape Analysis 7

I marked “strong” places on the chart with red arrows. These are the spikes of pretty powerful links, comparing to competition. Also there are few week links (2% for Halifax, comparing to 23% for Total Average for competitors) – I marked this with a rectangle.

While looking at only CEMPER Power*Trust™ metric, www.halifax.co.uk has a lot of powerful links and by looking at the chart above, should be outranking competition pretty well in Google with such link profile.

Now let’s take a look at CEMPER Trust™.

Competitive Landscape Analysis 8

Again, pretty large spike – 47% of CEMPER Trust™ links, comparing to 27% for competition Total Average.

Competitive Landscape Analysis 9

Much less Money keywords than competition. Halifax’s has got a lot of “compound” links. This also might be caused, due to the extreme sitewide linking (from widgets for example). I didn’t want to include all the sitewide links for Halifax into report, as It would just mess up the results. There was a sitewide filter set up for max 5 links per domain.

Competitive Landscape Analysis 10

Follow vs Nofollow ratio is identical as Top 3 average.

CLA summary

Halifax’s link profile is close to average in the niche. Only factors “sticking out” are:

  • Money vs Brand vs Compound vs Others ratio
  • CEMPER Power*Trust™
  • CEMPER Trust™

By looking at ONLY the metrics above, Halifax.co.uk has a powerful linking profile. It was probably their competitor’s worst nightmare.

Summary

It is clear that Halifax’s SEO strategy was “made to win”. They had a lot of success with it. I would say it was a huge challenge, it was close to impossible to over rank it with white hat SEO.

When we look at the deleted MEC case study we have clear confirmation that the widgets were all strategy. And to be honest at the time that was planned and implemented it was state-of-the art or at least not as dangerous as today. This is yet another example why ongoing link audits and link risk management should be on top of every executive’s agenda. If you’re responsible for your companies marketing and you don’t know the Link Detox Risk scores of your backlink profiles, you’re definitely risking your job or business.

What is interesting is that the Google Search Quality Team left many of the black hat techniques un-penalized for big brands for a long time and now seems to crack down on it.

There is one “quote” that perfectly sum’s up this case study.

No matter what Google says – “Cash flow is the king!”

Competitive Landscape Analysis 11

PS: the high Link Detox Risk of 1300ish would make Halifax a great candidate for a Penguin victim. Was this maybe a new “secret” Penguin update? We have seen A LOT of crazy drops on Jan 16 and Jan 31 so the question remains – manual or algorithmic?

Has the Google Penguin algorithm finally switched to an ever-penguin that hands out algorithmic penalties on an ongoing basis or was this a manual penalty?

What do you think?

This case study was written by Bartosz Góralewicz, SEO Consultant, Online Marketing Specialist, and proud user of Link Research Tools and Link Detox.


A word from Christoph C. Cemper

Certified LRT Professional This analysis was conducted and written by our Certified LRT Professional, Bartosz Góralewicz.

Bartosz showed proficiency in doing a SEO link audit on Halifax’s penalized SEO strategies. I am thrilled by the detail and structure he continues to display in his case studies. Already a Certfied LRT Professional, Bartosz Góralewicz publishes his 2nd case-study and takes the next step toward becoming a Certified LRT Xpert.

Our goal is to provide our user community and clients with quality service and knowledge. Our Certified LRT Professionals and Xperts are key to achieving this goal.

I look forward to his future work, and personally recommend Bartosz Góralewicz to work with you, whenever you get the opportunity!

Certified LRT Professional Bartosz Góralewicz

This analysis was created using our Superhero Plan and the new Competitive Link Detox tool extensively. The Superhero plan allows you to perform professional SEO and backlink analysis for your own or your competitor’s sites. If you only need Competitive Link Detox (CDTOX), that’s also included in all new Link Detox Pro plans and up.

Don’t miss our next FREE LRT Associate Training. Get one of the last spots if you’re up for 8 hours of free professional training with Christoph C. Cemper.

Don’t forget to signup for our notification list to get informed on other Case Studies on Google Penguin updates.

Bartosz Góralewicz

Bartosz Góralewicz

SEO Consultant and Online Marketing Specialist at Elephate

Bartosz Góralewicz is a psychologist, specializing in all hats SEO. Consulting for customers, while working on many affiliate projects of his own. You can find some of his case studies or interesting posts at http://goralewicz.co

Bartosz Góralewicz

Bartosz Góralewicz

66 Comments

  1. Crear Correo Electronico February 8, 2014

    this tools are so good, but i can use for sapanis site and yu have some spanish tutorial?

    reply
    • Christoph C. Cemper February 10, 2014

      Link Research Tools (LRT) and Link Detox (DTOX) work perfect in spanish and many other languages of the 214 countries we have clients in.

      We currently do not have a spanish tutorial tough.

      Best, Christoph

      reply
  2. Joash Boyton February 8, 2014

    Great case study – very surprising to see a multi billion dollar brand employing fairly low end link buding techniques. Surely it would be worth spending $100k sponsoring high end financial sites and brands, he risk is too high other wise…

    reply
    • Christoph C. Cemper February 10, 2014

      Yes it really appears someone tried to save some money, but on the other hand keep in mind that these tactics worked for many years. It’s only the lack of risk management and removal of too risky tactics that killed their traffic now.

      reply
  3. Rick Lomas February 8, 2014

    Nice one Bartosz! What stuns me is that the Detox score of 1208 is pretty hideous, but recently I have done some Detoxes with scores of over 4000!! Were these major businesses? Not really… one was selling organic skin care products in Sweden another was a Southern France Real Estate website, nothing like Halifax. I’m from the UK so I am fully aware of the hugeness of the Halifax. Presumably the difference is that a massive household name will have a lot of history and strong links anyway.
    My guess is that this is an algorithmic penalty – that would be consistent with the algorithmic disasters I have seen in the last few months.

    reply
    • Christoph C. Cemper February 10, 2014

      a Link Detox Risk of 4000 or higher is a pretty good sign of almost only cheap and spammy link building and I assume they were all hit by one of the recent Penguin updates.

      Christoph

      reply
  4. Doc Sheldon February 8, 2014

    A very nice presentation of what would appear to be corporate seppuku. Thanks for putting so much effort into it so you could share it with us.

    reply
    • Christoph C. Cemper February 8, 2014

      Doc, this Weekend-edition is just the preview – watchout for the full edition next week!

      reply
  5. Soren February 8, 2014

    Great article.

    xpedia and Halifax…..google is eager to punish all kind of websites now

    All money keyword on this planet is manipulated to rank, therefor google should remove all link value from all websites, that would be fun to watch!

    reply
  6. Dean February 8, 2014

    Well if this was an algorithmic penguin that means the disavow tool does not cure a penguin algorithmic penalty because I disavowed 90% of 2 domains links at the domain level months ago and the few punished pages that were pushed back far beyond natural rank positions have yet to return when the exact same keyword with a different location attached is much closer to the first pages ! So im hoping it was manual.

    Baruch Labunski what are these other tools that send alerts of links to mobiles are they free? :)
    [took that comment spam out, nice try ~christoph]

    reply
    • Christoph C. Cemper February 8, 2014

      Dean just because you say you disavowed doesn’t mean that was enough. Maybe you still have poor links in the profile?
      Also – did you Link Detox Boost your disavow? If not, how long have you been waiting?

      reply
  7. @marketingpose February 8, 2014

    RT @lnkresearchtool: Halifax Bank Google SEO Penalty – Deep Dive http://t.co/DsX0zJ5joZ

    reply
    • Christoph February 8, 2014

      testing

      reply
  8. Jonathan Jones February 8, 2014

    Their media agency also very recently removed a case study they had up on their website. I’ve managed to retrieve it with the Wayback Machine:
    http://web.archive.org/web/20130428023317/http://www.mecglobal.co.uk/our-work/case-studies/halifax-isas-search

    But from the looks of this, it seems this all started (with the widgets) in 2011/12.

    They apparently had a 200% increase in traffic through using widgets.

    reply
    • Christoph C. Cemper February 8, 2014

      Thanks Jonathan, that’s an interesting one.
      Will look into this further with Bart!

      ~Christoph

      reply
    • RElliot February 9, 2014

      Thanks for the link very interesting.
      I have seen that widget everywhere, I guess it was just a matter of time until they got penalized.

      I think with a high profile company like this it was probably manually issued, but I also think the algorithm has switched to an ever penguin.

      Question is how quick will the recovery be, will it just be a case of publicly apologising and removing links then within a few weeks seeing a recovery?
      This seems to be what separates big brands from smaller sites.
      But I guess for search quality it would make sense for Halifax to quickly rank well again.

      reply
    • Bartosz Góralewicz February 10, 2014

      Thanks for the heads up. Included your comment in the final version. Great stuff Jonathan!

      reply
  9. @ArunThapar February 8, 2014

    RT @Modestos_: Big brands not immune to Google Penalties: Halifax Bank Google Penalty Case Study http://t.co/4WTMMuc8yV via @cemper

    reply
  10. certificado energético February 9, 2014

    It seems G is raking the ground for a massive cull of brands and websites. Don´t know why the are taking the trouble of justify themselves. It´s clear that all is about greed. They ´d want all brands to pay for appearing in SERPS, and they can do it whenever they want. We´ll see it in time.

    reply
  11. @kavinski February 9, 2014

    Google penaliza 4o maior banco de UK http://t.co/1bbsHdS4OH e 1 agencia e todos seus clientes na Alemanha http://t.co/x8gAHxbpJa

    reply
  12. @JakubMovic February 9, 2014

    You probably heard about Halifax Bank website penalised by Google. Check this deep analysis by @bart_goralewicz http://t.co/xqlP8LCvr1 #SEO

    reply
  13. @DJCygler February 9, 2014

    Halifax Bank: Big Brands not Immune to Google SEO Penalty – a Deep Dive http://t.co/bO9JKMngr1 via @cemper

    reply
  14. @Ebrarkahn February 9, 2014

    Halifax Bank: Big Brands not Immune to Google SEO Penalty – a Deep Dive http://t.co/CrXs7Gziu9 via @cemper

    reply
  15. @JoaoPdaCosta February 10, 2014

    Halifax Bank: Big Brands not Immune to Google SEO Penalty – a Deep Dive http://t.co/DsGxoKiVME via @cemper

    reply
  16. @Kristophr February 10, 2014

    RT @JoaoPdaCosta: Halifax Bank: Big Brands not Immune to Google SEO Penalty – a Deep Dive http://t.co/DsGxoKiVME via @cemper

    reply
  17. @Energize_Rec February 10, 2014

    Halifax Bank: Big Brands not Immune to Google SEO Penalty http://t.co/Bgj0f0zC76

    reply
  18. @koozai_jamie February 10, 2014

    Halifax hit hard by Google unnatural link penalty – full low-down on what and why by @lnkresearchtool : http://t.co/TndfAcfZIP

    reply
  19. Peter Mindenhall February 10, 2014

    Admittedly i have read this very quickly, but I see no mention of “native advertising linking” which google have mentioned recently as being something they are looking at – i.e. having many sites under the same ownership and linking between them without declaring them as advertisements or nofollow tagging.

    Given Bank of Scotland has all those links pointing at the Halifax site – is the native advertising side of things taken into account here too?

    reply
  20. Al Moghadam February 10, 2014

    Killer analysis – thank you!

    Very surprised to see such poor practices in place – especially when we’re looking at a government sub’d bank. I’m even more surprised to see the recency of the shady activity – this kind of thing has not been cool for a long time. Why? I mean they have a budget for TV advertising. It makes no sense!

    This proves two things to me though. One – links are very much STILL Google’s primary vehicle. And two – good (and by that I mean genuine) links are the only way forward!

    reply
  21. @Khushal February 10, 2014

    Halifax Bank: Big Brands not Immune to Google SEO Penalty – a Deep Dive http://t.co/khwZst50U4 via @cemper

    reply
  22. @PeterPhillpot February 10, 2014

    “Halifax Bank Google Penalty” http://t.co/typLbGdoH3

    reply
  23. @bart_goralewicz February 10, 2014

    Finally live – my most in-detail Case Study http://t.co/V8QeunLqhz Google going after big brands! This time – Halifax #SEO

    reply
  24. Rick Lomas February 10, 2014

    Thank you Bartosz for the update/conclusion of this Halifax disaster! I’m glad I sold my Halifax shares shortly after getting them :)

    One thing I thought is that when you did the CLA report comparethemarket.com was already in there, which we now know has been hit by Penguin. So how can we stop accidently including already penalised competitors here?

    reply
  25. @cleverphd February 10, 2014

    Halifax Bank: Big Brands not Immune to Google SEO Penalty – a Deep Dive [full +250% edition] http://t.co/LMc6Xs7cUQ via @cemper

    reply
  26. Paul February 11, 2014

    I think with all the hype in regard to big brands Google has to act on some of the bigger brands that do flout the laws, on this occasion The Halifax are truly in breach of bad practices, it would be nice to see what they do and how fast they recover in this instance.

    Still goes to show that links rule, someone above mentioned that a detox score of 1399 is hideous, but with that amount of incoming links and no real link management it could have been a lot worse and as mentioned so easy to manage

    Great post Bartosz really enjoyed the case study

    reply
  27. James Norquay February 11, 2014

    Very good analysis, the thing is right at the end you mention “Black hat tactics” to be honest linking to partner sites and using some old school SEO directories should not be classed as black hat. That should be classed as low quality link building.

    It is worrying that such a large brand would go and invest in a whole selection of these low quality tactics. I guess they trusted the agency and wanted more and more growth and were willing to let things slide.

    reply
  28. Jonathan Jones February 11, 2014

    FYI: the reason why you may have not been able to find a cached image for Lloyds is because LloydsBank.com was LloydsTSB.com before.

    Here’s an example of a LloydsTSB widget:
    http://web.archive.org/web/20131226120405/http://plantingmoneyseeds.com/

    If you paste this URL into MajesticSEO:
    http://www.lloydstsb.com/savings/cash_isa.asp

    You will find an entire list of backlinks with the following anchor text, embedded within widgets:
    “cash isa in the 2012/2013 tax year.”

    Most of these have been cleaned up however – similar to how they’ve cleaned up the widgets for Halifax. ;-)

    However, this website hasn’t actually taken the widget down yet:
    http://www.arch-projects.org.uk/

    I suppose as they hosted the images + css, the widgets no longer look like widgets anymore. But you can definitely see that both banks engaged in this practice.

    reply
  29. @DarioCedenoV February 11, 2014

    Super interesante el caso de estudio de HALIFAX. Lo que funcionó por años ahora ya no. http://t.co/AjtVrsgtdW

    reply
  30. Lori February 11, 2014

    Great article, just getting started reading . How can you tell that Barclays listing is a google affiliate page?

    reply
  31. @kermarketing February 11, 2014

    Halifax Bank Google SEO Penalty – Deep Dive: Halifax Bank is the most recent popular brand dropping with … http://t.co/f0mDJ4JQ8x #seo

    reply
  32. @andrew_tonks February 11, 2014

    Halifax Bank: Big Brands not Immune to Google SEO Penalty – a Deep Dive [full +250% edition] http://t.co/w5W4nekcwC via @cemper

    reply
  33. Anoop Srivastava February 11, 2014

    Very interesting case study. It shows that how large brands also involve to get the higher ranking anf follow the SEO grey hat technique. Thanks for sharing.

    reply
  34. @pswebsitedesign February 11, 2014

    Halifax Bank: Big Brands not Immune to Google SEO Penalty – a Deep Dive [full +250% edition] http://t.co/5bNnnjWIF9 via @cemper

    reply
  35. @amy_edwards88 February 11, 2014

    Halifax Bank: Big Brands not Immune to Google SEO Penalty – a Deep Dive http://t.co/hFUImlhKAY via @cemper & @bart_goralewicz

    reply
  36. Enquirer February 11, 2014

    What I would really like to see is some analysis of an existing website that hasn’t been penalized, it would be easy, just pick any of the top 5 in any competitive [finance] vertical.

    What do you think you’d see? Yup EVERYONE with a commercial interest is doing exactly the same techniques, agree these may be more blatant but no-one has achieved their rank through these ‘white hat’ techniques that Google talks of.

    If Google really want to clean up the index penalize everyone who breaks the rules not just use a few as examples as scare tactics. If they did it would reveal two things 1) no big brands left in their index 2) their algo is very easily manipulated.

    How do you think their share price would fair after those revelations?

    reply
  37. Matt February 11, 2014

    Google should have attacked from the top in the first place, rather than allowing so many smaller casualties of Penguin. If big brands got hit early on, it would have sent a clear message and the ‘clean up job’ Google want so much would be far more advanced by now.

    However, this poses the question: what exactly is it that Google is punishing here? (apart from the obvious, I mean!) These (Lloyds, Expedia) are huge brands, employing 100s/1000s of people (real people with families and stuff), offering genuine services and contributing to society and the economy. I’m not defending them, but we’re not talking about a bedroom affiliate gaming the system and keeping all the spoils. Innocent people could lose their jobs if Lloyds/Expedia decide to make cutbacks.

    And, ever Penguin is potentially the most dangerous thing happening. An algorithmic law-enforcement system! Again, what is being punished? There’s a hell of a lot of collateral damage while Google tweak their monster.

    reply
    • Christoph C. Cemper February 12, 2014

      Well put Matt!

      I think what Google aims for is wake up CEOs and CMOs that they are very serious about enforcing their webmaster guidelines. They let it slip for way too long and I think Google got more drastic because nobody cared about their guidelines for over a decade.

      Things have changed and C-levels need to check their Link Detox Risk score as KPI on a weekly basis as suggested here

      http://www.forbes.com/sites/denispinsky/2014/02/11/negative-seo/

      reply
  38. ZeroGraffiti February 11, 2014

    It’s very so much case studies. Thanks!

    reply
  39. @DVisionsIBS February 11, 2014

    Top case study of how illicit linking strategies are now being hammered by Google. http://t.co/DxJk8MDQWF via @cemper

    reply
  40. @clevergareth February 11, 2014

    Really in-depth analysis of Halifax’s Google penalty… naughty bankers! http://t.co/apL6u3M7zf

    reply
  41. Jerome Aaron Tan February 11, 2014

    Awesome case study!

    I’ve learned a lot again from the experts!

    reply
  42. Jerome Aaron Tan February 11, 2014

    another great case study from linkresearchtool.com!

    reply
    • Christoph C. Cemper February 12, 2014

      Thanks Jerome!

      reply
  43. @FintechBot February 11, 2014

    RT @Timothy_Hughes: Halifax Bank: Big Brands not Immune to Google SEO Penalty – a Deep Dive [full +250% edition] http://t.co/CVop8ineWX via…

    reply
  44. Becky February 11, 2014

    Christoph – great info!

    Question about the Toxic Link Report: I have a client who has a really high initial score – 4686. However, when I classify the anchor text, it drops significantly. This doesn’t make sense to me. It implies that you can get backlinks from bad sites if you use your brand, but not if you use money keywords?

    Also, he only has about 300 links. I know of a cleanup service that costs $3000 that seems to be quite reputable, and makes sense for sites with 2000+ bad links. However, I’m wondering if some of your trained folks do cleanup of “smaller messes” for a reasonable price?

    Do you have a referral list for cleanup projects?

    Thanks.

    reply
    • Christoph C. Cemper February 12, 2014

      Becky,

      in fact if you have less than 80% KW classified four rules do not work at all

      also – YES – brand keywords are less dangerous on some sites than money keywords.

      TL:DR follow the MUST-DO steps to get a precise result, as we recommend or even warn in the application

      http://help.linkdetox.com/m/link-detox-step-by-step-guide/c/58699

      Best, Christoph

      reply
    • Christoph C. Cemper February 12, 2014

      RE: Cleanup Projects yes, please send all details to helpdesk and we’ll gladly connect you with an appropriate consultant

      reply
  45. @serefe4748 February 11, 2014

    RT @channel_digital: More high profile SEO penalties, this time Halifax; http://t.co/sGBPyqPw21. See our blog on this trend at http://t.co…

    reply
  46. Matt Tragna February 11, 2014

    I’m looking forward to the day when we look back att all of this link hoopla and laugh about how Google made all the SEO’s spend a giant chunk of their time dealing with links before they finally came up with a way to make their search engine algorithm so heavily weighted on links and anchor text keywords.

    Great study, and in depth as usual! I look forward to seeing how long it takes for them to recover. Luck for them that widgets can be taken down (or links in the widget can be nofollowed) by the owner and basically make all the “bad” links go away in one shot or neuter them through nofollow. Good news for them because it looks like that’s got a lot more of a mess to clean up as well.

    reply
    • Bartosz Góralewicz February 18, 2014

      Matt, I don’t think that they can remotely control the widgets. They can only remove the Javascript or PNG/JPG image hosted on their servers.

      reply
  47. @allanduncan February 11, 2014

    Halifax Bank: Big Brands not Immune to Google SEO Penalty – a Deep Dive [full +250% edition] http://t.co/Jc1zSuT0Jj via @cemper

    reply
  48. @josephpaulinoph February 12, 2014

    Halifax Bank: Big Brands not Immune to Google SEO Penalty – a Deep Dive [full +250% edition] http://t.co/FfF2eKA4fX via @cemper

    reply
  49. @Coderseo February 12, 2014

    Halifax Bank: Big Brands not Immune to Google SEO Penalty – a Deep Dive [full +250% edition] http://t.co/t6wfGqE08p via @cemper

    reply

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